Terms and Conditions

SASIE Ltd – Standard Terms and Conditions of Sale


  • The “Company” means SASIE Ltd.
  • The “Customer” means any person, company, organisation or otherwise engaging the services of SASIE Ltd.
  • The “Manufacturer” means the person, firm or organisation that produced the Goods.
  • The “End-user” means the person firm or organisation that actually makes use of the equipment.
  • The “Contract” means the agreement between the Company and the Customer to “supply Goods to which these conditions relate”.
  • The “Goods” means any and all items and equipment supplied as part of the Contract.

Standard Conditions of Sale
1. Estimates and Quotations
1.1 The Company shall deem no estimate or quotation provided as a fixed offer unless it is expressed or indicated to be so. The Company reserve the right to amend or alter the price due to unforeseen circumstances, or should circumstances arise which would increase the cost; the Customer will be made aware of any additional costs. Work will not proceed until any additional costs have been agreed, in writing, with the Customer.

1.2 Any estimates or quotations supplied by the Company are subject to these Standard Terms and Conditions of Sale regardless of any conditions printed on customers own stationary.  These Standard Terms and Conditions of Sale may not be varied except by specific written agreement with the Company.

1.3 No discounts on price or retentions of payment shall be made unless specifically agreed in writing prior to an order being placed with the Company.

2. Contract
2.1 Orders placed with the Company require the Company’s acceptance, which may be given in any way including written acknowledgement or despatch or delivery of Goods. The giving of delivery instructions by the Customer, or the acceptance of Goods or services from the Company shall constitute acceptance of these conditions.  These conditions supersede any prior commitments, representations, understanding or undertakings of any kind.  Any variations to an order must be confirmed in writing otherwise the Company cannot accept responsibility for any misinterpretation or delay.

2.2 The Company reserve the right to substitute or exchange any specified materials or equipment with alternatives of equal or better quality at any point prior to commencement of installation. Where this change is being made the Company shall notify the Customer, in writing, giving as much time as possible prior to commencement of installation, and the substitute will be agreed with the Customer prior to installation taking place. Any other changes to an accepted system, or changes to materials will be agreed in writing by both the Company and the Customer prior to installation taking place.

3. Cancellation of Contract
3.1 Cancellation of an order can be made within the Cooling Off Period, after which the Company reserves the right to keep any deposit and charge for any cost or loss incurred as a result.  The Company reserves the right, at any stage, to cancel the order if it becomes apparent that the work is not technically or economically viable, and if this occurs will inform the Customer in writing within seven days, and either agree to revise the price or refund an agreed amount.

3.2 Notice of cancellation must include the Customer’s name, address and contact details, and be sent to the Office Manager at SASIE Ltd, Highfields Technology Centre, Jesse Boot Avenue, Science Park, University Boulevard, Nottingham, Nottinghamshire, NG7 2RU.  The Company can provide a cancellation form, with which to make the cancellation, or it can be downloaded from our website:  www.sasie.co.uk/cancellationform.pdf.

4. Cooling Off Period
4.1 When placing an order the Customer is entitled to cancel the contract, in writing, within seven working days without incurring any penalty.  Installation work may not commence during the cooling off period, unless this is by express wish of the Customer, or cannot be reasonably avoided.  Costs may be incurred by the Customer when work is commenced during the cooling off period and the contract is cancelled.

5. Payment Terms
5.1 A deposit of 25% for all works is required prior to acceptance of all orders, unless otherwise agreed in writing by the Company. The Company will not consider an order to be placed until this payment is received, and will not commence the purchase of any materials or equipment prior to this payment being received.

5.2 A payment of 50% of job value is required 14 days prior to work commencing or materials being delivered to site, unless otherwise agreed in writing by the Company.

5.3 A final payment of 25% is required upon job completion, unless otherwise agreed in writing by the Company.

5.4 For all overseas orders, (including but not limited to the Christiani and IVT equipment listed on the Sasie Products website), payment is required in full upon placement of an order.

5.5 Payment is required within the payment terms expressed on an invoice issued by the Company for Goods and/or services provided, or if not expressed will be 30 days.  The Company reserves the right to charge interest on late payments.

6. Warranty
6.1 The company guarantees all parts and labour for a period of not less than two years from the date of installation. This is in addition to any manufacturer’s warranties for good supplied. The warranty does not apply if the Goods have been mishandled, inadequately stored, damaged by fire, accident or neglect, tampered with or maintained by an unqualified person. Under no circumstances will the company have any liability for defects resulting from, but not limited to normal wear and tear, force majeure, abnormal weather, storm, flood, fire, Act of God, governmental actions, war or national emergency, acts of terrorism, protests, riots, civil commotion, theft, explosion, epidemic, lockouts, strikes. Neither shall the company be responsible in any way for defects resulting from actions of Third Parties or the customer.

7. Ownership & Title of Goods
7.1 Until the Company receives payment in full for Goods, including all interest or charges due, the Customer or End-user acquires no title to the goods, and the ownership remains with the Company.  If payment in full is not received, then the Goods may be removed by the Company, or its agents, at any time.  Whilst the Goods remain the property of the company, the purchaser will hold them in such a way as to indicate that they belong to the Company, and will take reasonable care to keep them in good condition.

8. Passing of Risk and Delivery
8.1 Risk shall pass to the customer on delivery of Goods to the customer’s designated premises.  Should the customer be unable or unwilling to accept the Goods when delivered to the customer’s designated premises the company shall have the right to charge the customer for all additional costs incurred, including all reasonable storage costs and redelivery costs.  Delivery dates are made in good faith and in the event that a delivery cannot be made due to circumstances beyond our control then the Company cannot be held responsible for any delay, inconvenience or cost sustained by the Customer or End-user.

9. Liability
9.1 The Company shall not be liable to the Customer for a) defects in the Goods caused by fair wear and tear, abnormal or unsuitable conditions of storage or use or any act, neglect or default of the Customer or End-User, b) other defects in the Goods, or c) any costs incurred or losses suffered as a result of incorrect installation of the Goods by the Customer (in particular on supply only contracts).

9.2 If the Company accepts liability under these conditions, our only obligation shall be at our option a) to make good any shortage or non-delivery b) to replace or repair and Goods found to be damaged or defective c) to re-perform any part of the services or d) to refund the Customer the amount paid by the Customer for the Goods which are the subject of a claim.

9.3 Where an estimate of system generation is provided by the Company to the Customer, the Company shall not be held liable in any way, shape or form should the system not generate its estimated output. Estimates are provided in good faith as guidance only, and cannot be considered a guarantee of performance.

9.4 In the case where the Company are employed solely to fit, install or commission Goods or equipment that has been supplied, specified or installed by a third party, the Company shall not be held liable for any deficiencies or underperformances with these Goods.

10. Confidentiality and Intellectual Property
10.1 For the purposes of these terms ‘Intellectual Property means any trade marks, patent, rights to invention, utility model, registered design, copyright and related right, database right, design right, topography right, service mark, trade, business and domain name, right in goodwill or to sue for passing off, unfair competition right, tight in computer software, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection whatsoever in any part of the world.

10.2 Any and all of the Intellectual Property in the drawings, plans, illustrations, photographs, documents, concepts or other materials that the Company may provide to the Customer in connection with the Contract shall remain the exclusive property of the Company and the Customer shall not during or at any time after the expiry or termination of the contract in any way question or dispute the ownership of any such rights of the Company, and none of these items shall be disclosed to a third party without the Company’s written consent. The Company and the Customer shall keep confidential any information obtained under the contract and shall not divulge to any third party without the consent in writing of the other party.

10.3 Any new Intellectual Property that arises in connection with the contract, or products belonging to the Company, shall be owned absolutely by the Company. The Customer assigns to the Company with full title and guarantee all rights in and to any such new Intellectual Property for the full duration of such rights, wherever in the world enforceable, and shall procure such an assignment from any employee, consultant or any other party who is involved with the contract.

11. Financial Incentives
11.1 The Company does not set or control any financial incentives set by government or any other sources, and are not responsible for any changes, alterations or amendments to these schemes, or any reduction in income incurred as a result of policy changes. Installing a renewable energy system is NOT a financial investment and should in no way be considered as such.

12. Planning Permission
12.1 It is the Customer’s responsibility to determine whether planning permission is required and if necessary make an application.

13. Power Requirements
13.1 It is the Customer’s responsibility to ensure that the electrical supply at the installation location is adequate for the equipment installed.

14. Design Parameters
14.1 The Company cannot be held responsible, for any deficiency in a systems performance when any design parameters provided are not properly taken into account by the Customer, their agents, contractors or otherwise.  Any design parameters assumed by the Company will be clearly provided as part of a quotation or related correspondence.

15. Time
15.1 The Company shall not be held liable for any overrun of a Contract due to factors outside of the Company’s control. These factors include, but are not limited to: weather conditions, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riots, civil commotion, floods, fire, theft, explosion, epidemic, lockouts, strikes, labour disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials.

15.2 In the case that an event as described in section 15.1 continues for a period of 90 days or more, the Company shall be entitled to give notice in writing to terminate the contract.

15.3 Unless otherwise agreed with the Company, time will not be of the essence. Completion and delivery dates are given as guidance only and shall not be binding.

16. Other terms
16.1 The contract shall be governed and interpreted according to the laws of England.

By placing an order or sending a deposit you agree to these terms and conditions.

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